Shipping policy
Delivery area We currently ship within Pakistan only.
Processing time Orders are processed and dispatched within [1–3 business days] of order confirmation (COD orders may be confirmed via a verification call first).
Delivery time
- Major cities: [2–4 business days]
- Other cities/remote areas: [4–7 business days]
Delivery times are estimates and may vary due to courier delays, weather, or public holidays.
Shipping charges
- Flat rate: [Rs. XXX] per order, or
- Free shipping on orders above [Rs. XX,XXX] (update with Mavisha's actual rate structure)
Order tracking Once your order is dispatched, you'll receive a tracking number via [SMS/WhatsApp/email] to track your parcel through our courier partner, [courier name, e.g., TCS/Leopards/M&P].
Cash on Delivery (COD) COD is available across Pakistan. Our team may call to confirm the order before dispatch. Please ensure someone is available to receive and pay for the parcel at the delivery address.
Failed delivery If a delivery attempt fails or is refused without a valid reason (for COD orders), the customer may be responsible for the return shipping cost on any future re-order.